Return and Refund Policy

TINRIEF Return and Refund Policy

Thank you for shopping with TINRIEF. We strive to ensure your satisfaction with every purchase. If you are not entirely happy with your order, we’re here to help.

30-Day Return Policy

You have 30 calendar days from the date of delivery to return eligible items for a refund or exchange.
To be eligible for a return:

  • Your item must be unused, in the same condition that you received it.

  • It must be in its original packaging.

How to Initiate a Return

To start a return process:

  • Contact us at contact@tinrief.shop

  • Include your order number, the item(s) you wish to return, and the reason for the return

  • Our customer service team will respond with return instructions and a return authorization

Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to our error or a defective item.

  • We recommend using a trackable shipping method to ensure safe delivery.

Refund Processing

  • Once we receive and inspect your returned item, you will be notified via email about the approval or rejection of your refund.

  • If approved, your refund will be processed and a credit will be issued to your original payment method.

  • Refund times may vary depending on your payment provider.

Exchanges

To exchange an item:

  • Follow the return steps above

  • Place a new order for the desired item

  • Exchanges are processed separately from returns

Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us immediately at contact@tinrief.shop.
We’ll provide instructions for a replacement or full refund, as appropriate.

Contact Information

For any questions regarding our Return and Refund Policy, feel free to reach out at:
📧 contact@tinrief.shop
We’re here to assist you!

Policy Updates

TINRIEF reserves the right to update or modify this Return and Refund Policy at any time.
Changes will take effect immediately upon posting to our website.

Thank you for choosing TINRIEF. We appreciate your trust and are committed to providing excellent customer service.